Rapid NetSuite Project Recovery & Rescue

Factors Outside of the Implementation Partner’s Control Contributing to NetSuite Implementation Failures

NetSuite implementations can fail for a variety of reasons, many of which are outside of the control of the partner.

• • Ambiguous or impractical specifications

These include a lack of clear project specifications from clients, or unrealistic expectations. In these cases, it is difficult for partners to provide an accurate timeline and budget for the project since the scope has not been clearly defined. This often leads to delays and cost overruns.

• • Lack of commitment from client stakeholders

It is essential for all stakeholders to be committed to the project and engaged in the process. If any parties lack enthusiasm or fail to dedicate time and resources to the project, then it can lead to delays and confusion.

• • Adapting requirements during the implementation phase

Changes to the scope of work during an implementation can lead to delays and could even derail the project. If changes do arise, it is important to discuss them with the partner beforehand in order to determine how they will impact timelines and budgets.

• • Delays and bureaucratic processes

Delays in approvals or other bureaucratic processes can lead to implementation problems. For example, if the client counterparts fails to adhere to scheduled meetings or provide feedback in a timely manner, then the project could be delayed

• • Insufficient internal resources

In some cases, clients may not have the necessary resources or personnel to adequately support a NetSuite implementation. This can lead to delays while waiting for internal resources to become available or additional external personnel being hired.

Partner-Related Causes of NetSuite Implementation Failures

In addition to issues outside of the partner’s control, there are also a number of partner-related factors that can lead to project failure.

• • Poor change management processes

Partners need to have effective change management processes in place to ensure that any changes made during the implementation process are managed efficiently and do not cause further problems.

• • Lack of experience or expertise

Partners should have the necessary experience and expertise to successfully complete a project. If their skills are lacking then the partner may struggle to meet the requirements of the client and could even lead to project failure.

• • Poor quality control processes

Partners need to have adequate processes in place for testing and quality assurance. Without these, errors or issues can go unnoticed until they become an issue that needs addressing, which can lead to delays in the project.

• • Oversold solutions/ products

Partners should be honest and transparent with clients about the capabilities and limitations of their products, and should not oversell solutions that will not meet their needs. This can cause delays and frustration if the product does not live up to expectations. 

The solution for failed NetSuite implementations and/or failed data migrations.

Because of unforeseen circumstances, changes in project scope, specific business requirements, or even mismanagement of the project, some NetSuite implementations inevitably fail. The problems encountered can have long-term negative effects on the overall implementation process, which can potentially disrupt the business’s day-to-day operations.

To help businesses get back on track, we provide Rapid Assessment, Health Check, Back-up, Advisory, and Project Rescue Services. We have developed our own re-implementation and optimization models and in-house tools to ensure the success of our projects. And what sets our NetSuite rescue or recovery program apart from other implementers is our great emphasis on maintaining the highest level of data quality and accuracy.